Thinstall seeks Technical Support Engineer

At Thinstall we build exciting cutting-edge technology, which is deployed to millions of PCs and is used to run everything from mission critical financial systems to video games and consumer software.

Thinstall is a fast growing company with all the benefits of being small and nimble. The Thinstall Virtual Operating System allows any Windows applications to instantly run in a virtualized environment with zero installation without device drivers or Admin rights required.

Check out a quick flash demo showing Microsoft Office running under Thinstall in a clean PC in 2 seconds. http://www.thinstall.com/demos/office_vs/index.html

Description

Thinstall has an immediate need for someone with great Windows trouble-shooting skills who has a strong understanding of many Windows technologies.

Primary Responsibilities

Analyze problems found by our testing department and customers
Diagnose the source of issues
Develop solutions for resolving the problem
Directly interface with customer to set expectations and deliver quality support

Requirements

Worked in large enterprise Windows Environments
Previously held Windows IT Administrator managing at least 100 desktops
Experience using a wide range of Microsoft technologies including Windows 2k/xp/vista/terminal server, Microsoft Active Directory, and Microsoft SQL Server.
At least 4 years of experience working with a ESD system such as SMS, Tivoli, LANDesk, Altiris.
Ability to diagnose and resolve low level windows issues using tools such as the Windows Debugger, Regmon, and Filemon.
Some development experience with C++, .NET, and VB Script
BS degree in Computer Science or equivalent experience